Terms & Conditions

Last updated: 5th Aug, 2025

Welcome to Cart Sathi! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using this site, you agree to comply with and be bound by the following terms. If you do not agree with any part of these terms, please do not use our website.

1. About Us

Cart Sathi is an Indian-based e-commerce platform offering unique, useful, quirky, and trending products at affordable prices. We aim to make online shopping fun, fast, and secure.

2. Use of Website

By using our website, you agree to:

  • Be at least 18 years of age or use the site under parental supervision.

  • Use the website only for lawful purposes.

  • Not attempt to hack, modify, or disrupt the website's performance or content.

  • Maintain the confidentiality of your account credentials.

3. Product Information

We strive to display accurate product details, images, and pricing. However, minor variations may occur due to lighting, screen differences, or third-party supplier updates. All products are subject to availability.

4. Pricing & Payments

- All prices are listed in INR (₹) and inclusive of applicable taxes unless stated otherwise.

- We accept payments via secure gateways, including UPI, Credit/Debit Cards, Net Banking, and COD (Cash on Delivery).

- Cart Sathi reserves the right to change prices or cancel orders due to errors or stock unavailability.

5. Shipping & Delivery

- Orders are typically processed within 1–3 business days.

- Delivery timelines vary by location but usually take 4–10 business days.

- We offer free shipping across India unless mentioned otherwise.

- Tracking information will be shared via SMS or email once dispatched.

6. Returns, Refunds & Cancellations

- We offer hassle-free returns/replacements for defective or incorrect products.

- Requests must be raised within 12 hours of delivery.

- Refunds are processed within 5–7 business days post-return verification.

- COD orders will be refunded via bank transfer or UPI.

- Cancellation requests must be made before the order is shipped.

7. Intellectual Property

All content, logos, product images, videos, and brand materials on Cart Sathi are protected under applicable copyright and intellectual property laws. Any unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

Cart Sathi shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our platform or products.

9. Changes to Terms

We may revise these terms at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the website implies acceptance of the updated terms.

10. Contact Us

For any questions, support, or concerns regarding our terms, please contact:
📧 Email: cartsathi.com@gmail.com

Contact Us